What People Are Saying About XpresSpa

 
WINNER! “Best Passenger Services” 2013

We are pleased to announce XpresSpa has just been awarded for “Best Passenger Services” by Airport Revenue News. Thank you to all XpresSpa employees. Your hard work and excellent service to airport passengers earned this award.

At XpresSpa, it’s all about you!

With on-demand services and convenient locations, XpresSpa is makes the travel experience more enjoyable. Many happy (and relaxed!) customers have great things to say about their XpresSpa experience. Share your great experience here.

“I left my eye-glasses there (maybe because I was too relaxed) and XpresSpa sent them all the way back to Italy! What great customer service!”

Manny C.

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“XpresSpa, my tired convention feet appreciate you!”

Jessika L., Hartsfield-Jackson Atlanta International Airport

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“Great service and massage at XpresSpa in Dallas. I look forward to checking out other locations.”

Laressa W., Dallas/Fort Worth International Airport

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“Love my @XpresSpa experience at MIA Concourse D!”

Gailen D., Miami International Airport

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“What to do during a 3 hour layover...Manicure? I think yes. Thanks @XpresSpa”

Allison G., Twitter

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“@XpresSpa is my new favorite way to crush a 2 hour delay!”

Erin S., Twitter

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“The foot massage was incredible! I got to sit and wait for my appointment in a massage chair and then enjoyed a nice 10 minute foot rub from a really kind, quiet man. He was great!”

Katie H. - San Francisco International Airport

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“Shout out to #Xpresspa. All airports should have them.”

Erin

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“No joke, Pam at XpresSpa in Atlanta Airport by Gate C37 just saved my neck and back. Great massage. Thk u!”

Dana D. - Hartsfield-Jackson Atlanta International Airport

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“Airport spas were the greatest idea ever. Makes me want to be early to my flights. #xpresspa”

Katie Z.

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“I always have a long layover in Atlanta - and go to the XpresSpa for a massage or pedicure! Wonderful after a long international flight.”

Linda K. - Hartsfield-Jackson Atlanta International Airport

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“I had a chair massage while at the same time getting a wonderful foot massage...I got immediate service, well-deserved attention, and speedy results.”

Sara - Philadelphia International Airport

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“Sabrina helped me find a color for my pedicure and was very helpful. When I was done I felt very comfortable being able to just sit and let everything dry before I boarded my plane.”

Amy - Orlando International Airport

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“Hate layovers but love having my nails done. Solution: always connect thru ATL #XpresSpa.”

Michelle B. - Atlanta International Airport

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“The treatment was so relaxing and Ginger was so great and helpful.”

Karen J. - Hartsfield-Jackson Atlanta International Airport

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“Wow, I’m very impressed with your customer service!”

Stephanie - XpresSpa Online Shop

“I actually look forward to a long layover.”

Ashley B. - Hartsfield-Jackson Atlanta Airport

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“XpressSpa will be my first stop for a quick fix, whenever I’m at ATL.”

Patrice B. - Hartsfield-Jackson Atlanta Airport

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“I’m writing to let you know that I received amazing service today in Boston Airport.”

Anne R. - Boston Logan International Airport

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“I am very pleased with my membership, and the first-class gift & travel items from your shop.”

Elaine B. - XpresSpa Online Shop

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“That showed her level of understanding with the human body as well as the needs of her customers.”

Kristen P. - Dallas/Ft. Worth International Airport

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“As a big fan of your services, I wanted to say thank you for the first class customer service and star treatments.”

Julie D.

“The massage portion of the pedi was to die for.”

Annie T. - John F. Kennedy International Airport

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“The massage what thorough and very relaxing. She did a great job.”

Jon P. - Philadelphia International Airport

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“It was a sad Christmas alone UNTIL I was greeted by the ladies offering me a massage.”

Shiba I. - Hartsfield-Jackson Atlanta Airport

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“The massage was ahhhmazing.”

Colleen B. -Hartsfield-Jackson Atlanta Airport

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“She does awesome massages and is very friendly.”

Jacky I. - San Francisco International Airport

“It happened to be the best darned foot rubbing shenanigans I’ve ever experienced.”

Steph M. - San Francisco International Airport

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“I actually try to schedule a long lay-over when I travel through Atlanta - for the sole purpose of treating myself to a massage at your stores.”

Wendy L. - Hartsfield-Jackson Atlanta Airport

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“
I went to XpresSpa at St. Louis Airport and had a Neck and Back Massage by Leah. She was outstanding!”

Kristin G., Lambert-St. Louis International Airport

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“We need these at more airports! Ease the stress of commercial flying!”

Peri D.

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“XpresSpa is amazing. Thank you for existing. #airportrelaxation”

Actress Kirsten Storms of Days of Our Lives and General Hospital

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“Whomever invented the XpresSpa at airports is a damned genius.”

Teena T.

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“Flight delay in Vegas made slightly less devastating (at @XpresSpa)”

Bridget - McCarran International Airport

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“Stephen is the martial arts master at massage. If I were famous and were traveling on tour bus, Stephen would be in my entourage as my full time massage therapist. The best vacation layover. Ever.”

Grace Y. - Dallas/Fort Worth International Airport

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“Best part about early flights...no lines at XpresSpa. Ahhh, heaven. LA bound and ready for it! #woop”

Actress Candice Accola of The Vampire Diaries

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“I had my chipping nails purtied up in about 20 minutes for a respectable $12. The staff is friendly and professional, and the space is pristine.”

Misty B.

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“This massage chair is life changing. My first time trying an airport XpresSpa.”

Asia L.

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“The neck/shoulder massage I paid for did me very well before my flight...They did a really good job of working on all the tough spots.”

Steve L. - San Francisco International Airport

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“Thank GOODNESS for @XpresSpa at JFK. I had a much needed tension/stress relieving massage + foot rub. Feeling MUCH more relaxed. #TravelDay”

Allegra R. - John F. Kennedy International Airport

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“Your therapist in Salt Lake City, Raelynn, is OUTSTANDING. She gave me the best full body massage I have ever had.”

Mike C. - Salt Lake City International Airport, Concourse B

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“I had a great experience at XpresSpa at SFO today! Keep up the good work and I hope to see it expand to more airports.”

Yumi - San Francisco International Airport, Terminal 2

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“Please accept my appreciation for your facility and personnel. Beth is a great stylist; it was obvious (to me) that she knew what she was doing. I got a great haircut!”

Bethany - Minneapolis St.Paul International Airport

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“Stopped at your Spa at US Airways Terminal at LGA. Michelle gave me a very nice, firm chair massage for 20 minutes. Great service!”

Ann - LaGuardia Airport

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“They were an island in the storm. They took very good care of us!”

Doreen D. - Raleigh-Durham International Airport

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“I’ve been encouraging my friends to head to the airport early.”

Catherine R. - Hartsfield-Jackson Atlanta Airport

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“That showed me how much your business appreciate its customers.”

Joanna M. - San Francisco International Airport

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“I went to the one in Boston and absolutely loved it! Fantastic Service!”

Cara B - Boston Logan International Airport

“Thanks for being a bright spot in the otherwise hectic routine of traveling!”

Shana - Hartsfield-Jackson Atlanta Airport

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“The massage therapist were wonderful! Thank you again, it made my business trip so much better!”

Michelle B. - Dallas/Ft. Worth International Airport

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“I bought your neck pillow and love it.”

Elaine P. - XpresSpa Online Shop

“I’ll plan on coming back to visit Sasa whenever I get the opportunity.”

Virgo M. - John F. Kennedy International Airport

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“10 minutes in heaven and I didn’t even have to take my clothes off.”

Monica S. - Philadelphia International Airport

“There is one nice thing about having extra time at an airport – access to XpresSpa!”

Sara G. - Raleigh-Durham International Airport

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“I can’t tell you how awesome it was to discover this place.”

Michelle L. - Hartsfield-Jackson Atlanta Airport

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“All I got was 15 minutes, but it was like the best 15 minutes of my life.”

Sarah M. - Hartsfield-Jackson Atlanta Airport

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“What a genius idea.”

Nat H. - San Francisco International Airport

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“It’s nice to know the business is invested in what their customers have to say.”

Christina G. - Raleigh-Durham International Airport

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What People Are Saying:

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Top 5 Spa Treatments

I was on a layover this evening and I decided to purchase an aromapure facial service at your location. This was my first facial ever. I was helped by Ginger who was awesome.

The treatment was so relaxing and Ginger was so great and helpful. I am a manager in a retail store and know how important customer service is to repeat business. Ginger has ensured that I will return to XpresSpa anytime I travel and I surely will recommend you to others as well.

Karin J. - Harstfield-Jackson Atlanta International Airport

I would like to express my appreciation to you staff at the Raleigh Durham XpresSpa Terminal C. They were an island in the storm for me and the person I was traveling with. They took very good care of us! We were under tremendous stress and going to help our children through a very difficult time.

Your prices are affordable to all and you carry wonderful products. My friend Chery did some Christmas shopping while we were there!

Thanks again...you have great staff!

Doreen D. - Raleigh-Durham International Airport

I just wanted to write to say that I stopped at the XpresSpa in the Atlanta airport on the day before Thanksgiving. It was my first time to have a service there, and I had a wonderful experience. The staff was courteous, welcoming, and professional. I had a great manicure, and it was the perfect escape from the craze of the Thanksgiving travel crowds. It was such a great experience that I’ve been encouraging my friends to head to the airport early so that they can take advantage of your services. Needless to say, I’ll definitely be back!

Catherine R. - Hartsfield-Jackson Atlanta Airport

I am writing to say that I am very pleased with the neck and back massage that I received in Atlanta Airport Concourse C a few weeks ago. I travel a lot for work, and I often travel through Atlanta. On this Saturday after Thanksgiving, my 2nd visit to XpresSpa, I had the privilege of receiving a neck and back massage by Tiffany. IT WAS FANTASTIC!!! I regret that she is not near me on a regular basis! She found a spot that is always sore for me, and I was shocked that she had found it when I had never even pointed it out as no one has been able to really work that area of my back the way that Tiffany did.

I am so super pleased with Tiffany as a massage therapist - I look actually look forward to a long layover in Atlanta soon (and hope that Tiffany is working!!).

Ashley B. - Hartsfield-Jackson Atlanta Airport

I had the opportunity to visit XpresSpa at San Francisco airport and I had very good experience. Kelly, the girl that did my manicure and pedicure was very friendly and professional. She had good suggestions about the choice of nail polish, very appropriate for the event I was about to attend. Also, a good touch was the fact that the manager came and checked on me which shows me how much your business appreciate its customers.

Overall, a very pleasant experience and I would come back again!

Joanna M. - San Francisco International Airport

I was traveling from New York to Las Vegas on Friday January 1, 2009, with a three hour layover in Atlanta. I wanted to arrive fresh faced in Vegas but found that impossible, considering I didn’t sleep the night before. I walked Terminal C at Hartsfield-Jackson Atlanta Int’l Airport in search of coffee or some other quick fix to alleviate the weariness that was breaking me down, and stumbled across your spa.

I was immediately welcomed by a warm and friendly manager, Murat Kizbaz. I thought about a manicure or pedicure and he helped with nail color options. He was very familiar with the product, which I found impressive. Nonetheless, he was not too pushy and when I opted for a gel eye mask he described the benefits of each one and made what I believe the best suggestion. I sniffed some candles and oils and went on my way, still in search of coffee.

Once at the other end of the terminal, I returned back to take a seat near the gate from which I would be departing. As I passed XpresSpa, Mr. Kizbaz noticed me and beckoned me back inside. On my first stop inside, I told him of my destination so he remembered that I would be in the airport for a little while. He walked me to the back of the spa, turned on a massage chair and allowed me to rest and relax for twenty minutes, complimentary of him because he saw just how tired I was.

This is a treatment I would have paid for many times over as I did not realize how exhausted I was until I sat in the chair. However, he would not allow it. And thanks to the eye mask, the massage and Mr. Kizbaz' excellence in customer service, the remainder of my trip was wonderful. His level of professionalism truly exceeded my expectations and made for a perfect start to a New Year.

I want to thank him and XpresSpa for such wonderful treatment and I will continuously recommend him to friends traveling into, out of and through Atlanta and XpressSpa will be my first stop for a quick fix, whenever I’m there.

Patrice B. - Hartsfield-Jackson Atlanta Airport

I’m writing to let you know that I received amazing service today at the Spa in American Airlines terminal in Boston Logan Airport. The spa was quite busy and we were on a wait, but they took great care of me and the people who helped me felt calm and relaxed. Natalia gave me a neck & back massage and I received a pedicure from a delightful young woman whose name I didn’t get. I have already given a public recommendation on Twitter, but wanted to follow up directly with the company. Please let them know they're doing an outstanding job!!

Anne R. - Boston Logan International Airport

I just wanted to write and tell you how much I love the XpresSpa at the Hartsfield-Jackson Airport. I’ve often said that someone should open a spa or salon in airports, but I first became aware that someone had actually done it this past December. I was coming back to the US from ten months of field research and couldn’t believe my eyes. I had a pedicure and sat in the amazing massage chair – and felt like a new person! Returning abroad to finish up my research, I booked my flight through Atlanta – partially because of XpresSpa! Murat, the manager, and Cassandra, my nail tech, were friendly and took very good care of me. Thanks for being a bright spot in the otherwise hectic routine of traveling!

Shana - Hartsfield-Jackson Atlanta Airport

Due to the demands of the past year, and especially the Christmas season, the Gift Locker I try to keep stocked for various occasions had become quite bare. I noticed your email about the Valentine Sale, and between the two-for-one sale items, and my membership birthday discount, I was able to order several high-quality and distinctive items to have available as needs arrive. And for an amazing affordable price! My order arrived last week, and I am delighted. I do not travel nearly as often as my husband does so I don’t have so many chances as I might like to use your airport relaxation services, but I am very pleased with my membership, and the availability of "First Class" gift and travel items from your shop. Thank you.

Elaine B. - XpresSpa Online Shop

I just want to let someone know about my current & first visit. Well actually it’s my second at the DFW location. My first visit I just bought a candle, however my second visit I had time and purchased some services.

Everyone was so nice and it was very pleasant. I wasn’t sure what I wanted but the young lady help make it a lot easier. The massage therapist were wonderful!! I have told everyone of my experience and I think my next trip I will be booking a later flight just so I can enjoy another treatment.

Thank you again, it made my business trip so much better!

Michelle B. - Dallas/Ft. Worth International Airport

I want to compliment an employee at Dallas Terminal A Airport locations, Ms. Nguyen. The staff was all very accommodating. They were prompt in welcoming me, explained the services well, made me comfortable and took my coat. Ms. Nguyen has a very kind and gracious demeanor. My feet were disastrous. In my mind – dry, calloused and in need of attention. If she thought so too, I'd never know. She was very thorough in buffing off the rough places and applying the polish. All and all she provided one of the better pedicures I’ve had, and in my laziness I might not have written based on just that. But what tipped it a bit for me is that during the foot massage, she noted that my feet are very tense. I thought that was very intuitive of her and, in my mind, showed her level of understanding with regards to the human body as well as the needs of her customers. I have been under a lot of stress, and it was a bit of a wake-up call to me that even my feet are telling people so. It touched me that a stranger tapped into that as well. She is a young woman with a kind old soul.

Kristen P. - Dallas/Ft. Worth International Airport

Once upon a time, I had a 4-hour layover in Denver. A great airport indeed and it was there I had my very first back massage in a chair. It was good and it cost about $20 bucks. For double that this past Sunday, I had one of the best back rubs ever by Sasa @ JFK.

Sasa was a sweet, and gentle looking lady who just so happened to have iron man hands to get in deep just where I needed it. Her technique actually had me nearly asleep as I crouched over in one of those awkward looking chairs where the whole world could see---and I didn’t give a care.

Turns out XpresSpa is a massage chain that can be found in over 35 airports worldwide. I'll keep my eyes open for another but will for sure plan on coming back to visit Sasa whenever I get the next opportunity. I do hope it is soon....toodles!

Virgo M. - John F. Kennedy International Airport

The massage portion of the pedi was to die for. Chinese traditional massage, not your regular massage as an afterthought sort of deal you're probably used to when you go to a nail salon.

Also, the massage chairs are quite nice. Worth just sitting in one for ten minutes. You’ll feel really refreshed and ready to get on the plane.

Annie T. - John F. Kennedy International Airport

In my quest to find some of the best places my fellow travelers can experience I stumbled upon this full service spa. Located in terminal C at the Philly International Airport I was very interested to see how well it stacked up against other airports.

I went for the standard 20 minute chair massage. The massage therapist asked the right questions and even suggested a more comprehensive massage than a chair massage. She was correct in offering me the services but time was not on my side since I was in between flights.

The massage what thorough and very relaxing. She did a great job. She was firm and listened for my body's feedback. Not bad for an airport massage.

What I really like was it was quiet. Little airport noise spilled in and that is key to a good massage (See my travelspa review). The spa was not overcrowded with equipment. Nothing worse than having too many machines you have to navigate through with luggage. The equipment was new and sturdy so I did not feel as though I was going to fall off the chair, or it did not slip.

Jon P. - Philadelphia International Airport

There is one nice thing about having extra time at an airport – access to XpresSpa! After a week of work, a bad pullout couch, and lugging my MacBook in my Marc Jacobs handbag, I was ready to put my feet up and relax prior to my cross country trip home.

I walked in to a peaceful, clean, open space in the Terminal A. The girls were all welcoming and informed me that my requested service (brow waxing) would be a few min wait. The quickly moved me to the amazing massage lounger. People, when you have time, you must check out this lounge chair. This isn’t you bad mall massager. This isn't your average nail spa chair massager. This thing really gets you.

In less than 10 minutes (I could have stayed there another 30) the tech came out and quickly waxed my brows. It was painless and pleasurable. Then she turned the chair back on and let me relax for another few minutes.

Since I had 3 hours to kill, I decided to add to my treatments and got the 20 minute neck and back massage. The bad mattress was damaging, but I also did some Wii boxing and my shoulders needed some help (really tough holiday.) I received a tough and necessary massage that left me feeling renewed and ready for my trip.

Remember that delays don’t have to be painful!

Sara G. - Raleigh-Durham International Airport

I was stuck in Atlanta Airport for an annoying 4.5 hrs on Christmas day thanks to my flight being cancelled & getting stuck on an earlier flight from NY. It was a sad Christmas alone UNTIL I was greeted by the ladies offering me a massage. I had my luggage & instrument & loads of stuff with me, as usual. I explained the nature of my work (active use of upper body like an athlete) as well as my stressful year.

No problem. Brenda Holland is a superb masseuse. She knew EXACTLY what to do -- how to kill the knots & beat it to submission but all done very sensitively. Seriously, she is very gifted with her hands!

$35 for 15 may sound like a lot but she is worth every penny!

Shiba I. - Hartsfield-Jackson Atlanta Airport

After missing my initial flight AND connecting flight it was clear I’d be in airports all day. I can’t tell you how awesome it was to discover this place. One 15-minute foot massage later and I was good to go running to my next flight. I highly recommend making the small investment!

Michelle L. - Hartsfield-Jackson Atlanta Airport

My friend and I were stuck in the ALT International Airport and were delayed so we had 7 hours to kill. We walked around to check out the airport, kill time and search for good food. On our tour of the airport we walked passed a Spa and the lady in front told us to come in and enjoy. We went after lunch and it may have been one of the best decisions we ever made.

I had a 20 min Neck & Back Massage and a 20 min Foot Massage (my first foot massage without a pedi).

The massage was on a massage chair and it was ahhhmazing. I was so relaxed and the noise of the airport was even drowned out because I was so into the massage. After that we were seated in massage chairs with blankets. I had my foot massage and it was phenomenal. After it was complete they told us we were welcome to stay in the chairs for as long as we desired. We stayed for around 30 min, I felt weird staying longer and I almost fell asleep =)

The Owner or General Manager, it appeared, was walking around the entire time talking to everyone and asking about their experience, she even approached me and asked me if I wanted the blanket to cover my feet. How sweet?

Other side notes, the staff was so extremely nice and the facilities were so clean!

Colleen B. - Hartsfield-Jackson Atlanta Airport

For my first review ever, I had to tell you all about the amazing-ness of XpresSpa in Terminal C at good ol’ ATL. Fortunately, I didn’t visit because of a flight delay - just a longish layover and after the fifth flight of the week and three nights in different hotel beds...I desperately needed something. And into my life walked Keith. The man with the magic hands. Seriously. All I got was 15 minutes, but it was like the best 15 minutes of my life. He worked out those huge knots like it was nothing and really got into the muscles without actually causing pain. I ended up signing up for a membership and can’t wait to be back flying through Atlanta.

Sarah M. - Hartsfield-Jackson Atlanta Airport

What a genius idea. Put a spa into the most uncomfortable of places filled with grouchy and overstressed businessmen and women, who are forced to remove their laptops, take off their shoes, no f-ing liquids and hurry up and wait. Now, they have something to actually do while waiting for their inevitably late-due-to-mechanics flight other than play on their Crackberry or scream into their Bluetooth. (Forgive me if I bash the airline industry too much... Symptom of too-much traveling and bad airplane food.)

I’ve always wanted to try one of the many XpresSpa’s spread throughout the airports of America but have never had the time due to my reluctance to show up to the airport early. Today's commute from the East Bay to SFO was miraculously short and therefore freed up some time for a manicure.

I was seated into a massage chair immediately and was seen by a manicurist within five minutes. The massage chair was the most aggressive (almost invasive) massage chairs I have ever experienced. I like massages much deeper (bordering on sadistic) than most people, so I loved it although I might be a little sore tomorrow. For those with less of a desire for mechanical deep tissue, I recommend putting one of the plush blankets between you and the chair.

They have a great selection of OPI nail products and today I chose "Bubble Bath," a shiny, pale pink without any iridescence. Yen, my manicurist, was extremely deliberate and precise with her manicure and her hand massage was absolutely wonderful. After 30 minutes and $36 (plus tip) I was ready to board my flight.

$36 (for the ManiPure manicure) may seem steep for a manicure, but I would gladly pay more for the amount of relaxation that I experienced prior to my flight.

Nat H. - San Francisco International Airport

I stared suspiciously at this place from across the terminal for a long while. My feet and legs were aching like you wouldn’t believe after 5 days of walking and bike riding. Alas, I was not only bored (2hrs till fight), but sore and had a bout of curiosity over take me. I opted for a foot massage, and it happened to be the darned best foot rubbing shenanigans I've ever experienced. No, seriously. The girl who had the courage to touch my achy feet and unshaved bruised legs (sorry for being graphic) was really great. After my 20 min massage I actually felt better. It also helped that the girl was a sweetheart and a bit of a hipster from the tenderloin. She was cool people. We hung out and chatted, while she insisted I hang around on the chairs for as long as I want.

Steph M. - San Francisco International Airport

I wanted to bump them up a star after receiving a really nice note from Rebecca in Client Services. She reached out to say that they've made some changes to their waxing technique based on my review and apologized for my bad experience. They've also offered a refund on it. It’s nice to know the business is invested in what their customers have to say, willing to make changes to improve, and proactive enough to reach out and say so!

Christina G. - Raleigh-Durham International Airport

Alex provided a full massage. It was a wonderful experience - he was very professional. Constantly checking on my comfort level (temperature of room, pressure of massage, etc) I actually try to schedule a long lay-over when I travel through Atlanta - for the sole purpose of treating myself to a massage at your stores. Pls thank Alex for his service - he did a fantastic job!

Wendy L. - Hartsfield-Jackson Atlanta Airport

“Had an opportunity to try your services at your location in the Las Vegas McCarran Int’l Airport. I chose the Neck and Back Massage for 30 minutes. I have also tried similar services offered by other companies in past years.

I can honestly say that this was the most amazing 30 minute massage I’ve ever had. Your massage therapist in your Las Vegas location, Jennifer, provided the best massage I’ve ever had. She walked me through the entire process and explained everything she found in a way that made perfect sense. I requested that she be very hard with me and she did an absolute great job. Make sure you keep Jennifer around, as she will build a very local clientele for you.

Thanks again and please feel free to share my comments with Jennifer. She deserves it."

Paul C. - Las Vegas International Airport

I wanted to take the time to commend two employees in your Orlando location. I decided to sit for a polish change.

Sabrina was very attentive. She politely came over and asked whether I had any questions... making sure she wasn’t a bother but making me know that she was there to help. I decided to come back in an hour and when I did, the manicurist, Mari-Luz was waiting for me. Both ladies were kind and polite. Sabrina helped me find a color for my pedicure and was very helpful... Mari-Luz wanted to be sure she did a great job for me and she paid a great amount of attention to detail. When I was done I felt very comfortable being able to just sit and let everything dry before I boarded my plane.

I wanted to be sure I got the chance to tell corporate about these special employees.

Amy - Orlando International Airport

Stopped at your Spa at US Airways Terminal at LGA.

Two nice ladies working. One doing chair massage (Michelle). The other doing pedicure-foot massage. Both quietly greeted me while not disturbing existing clients. Michelle gave me a very nice, firm chair massage for 20 minutes. By the time I was done 4 new people were waiting for nails-massages. Yea!

Great service! LOVE XPRESSPA!

Ann - LaGuardia Airport

You get just what you need at XpresSpa. I had a long day waiting for US Air to fix the seats on a plane, repair some other mechanical parts, and get the plane out of the hanger...you get the idea. I'll stop complaining. I was tired of loitering, running from gate to gate to see if the plane was out of the hanger, and I was getting grumpy. So, XpresSpa was a great find for me.

I had a chair massage, while at the same time getting a wonderful foot massage. For a little over $50 Malcolm massaged my feet and hands and gave me a wonderful moisturizer for my dry hands (thanks to the lack of water while waiting for my long-overdue flight -- oops, there I go again). It was well worth the money I spent. I almost forgot about the flight delay, the missed meeting in Toronto, and the complaints I need to express to US Air.

I got immediate service, well-deserved attention, and speedy results. I wish all airports had an XpresSpa.

Sara - Philadelphia International Airport

I just wanted to drop a note that I had a great experience at XpresSpa at SFO today. I spend a lot of time in airports as I have to travel for work and always am glad to see an XpresSpa.

I stopped by today for a hand and arm massage and ended up adding on a neck and back massage. Andy Zhao was great, he used acupressure points that really helped my back. I have a lot of stress/tension issues in my back and while it was very deep pressure, it made my shoulders and back feel like a weight was lifted. He was informative and let me know of the methods he was using and why-I wish I could have extended my time to get rid of additional knots in my back.

Keep up the good work and I hope to see it expand to more airports. Many thanks to Andy and the friendly staff at SFO.

Yumi - San Francisco International Airport, Terminal 2

This email message is to inform you of the great experience that I had at the Minneapolis-St. Paul Airport's XpresSpa near the D Concourse.

Please accept my appreciation for your facility and personnel. When first entering and giving my name, the young man greeting me asked me to wait in a massage chair while waiting for a desperately needed haircut; it was a very enjoyable way to relax while waiting.

Beth came and got me. She asked a few questions prior to starting along with a few more along the way. Beth is a great stylist; it was obvious (to me) that she knew what she was doing. I got a great haircut, one that is still great a week later.

I thoroughly enjoyed the short experience at the D Concourse's XpresSpa. Please convey my “Thank You” to your staff, and especially to Beth. I can envision visiting the D Concourse's XpresSpa again when connecting flights at the Minneapolis-St. Paul Airport. After seeing the XpresSpa website, I can see that I may have to plan a slightly longer layover. That way, I can visit longer sampling a massage to accompany another haircut.

Bethany - Minneapolis St.Paul International Airport

Hate layovers but love having my nails done. Solution: always connect thru ATL #XpresSpa.

Michelle B. - Atlanta International Airport

I wanted to let you know that I think your therapist in Salt Lake City, Raelynn, is OUTSTANDING. She gave me the best full body massage I have ever had.

Mike C. - Salt Lake City International Airport, Concourse B

I always have a long layover in Atlanta - and go to the XpresSpa for a massage or pedicure! Wonderful after a long international flight.

Linda K. - Hartsfield-Jackson Atlanta International Airport

Thank GOODNESS for @XpresSpa at JFK. I had a much needed tension/stress relieving massage + foot rub. Feeling MUCH more relaxed. #TravelDay

Allegra R. - John F. Kennedy International Airport

Airport spas were the greatest idea ever. Makes me want to be early to my flights. #xpresspa

Katie Z., March 9, 2013

Shout out to #Xpresspa. All airports should have them.

Erin, March 8, 2013

This massage chair is life changing. My first time trying an airport XpresSpa.

Asia L., March 10, 2013

@XpresSpa No joke Pam at XpresSpa in Atlanta Airport by Gate C37 just saved my neck and back. Great massage. Thk u!

Dana D. - Hartsfield-Jackson Atlanta International Airport
March 9, 2013

“Speedy and convenient -- it's what I expected and what I got. The menu is plump-full of treatments, including the more budget-friendly polish change, which had my chipping nails purtied up in about 20 minutes for a respectable $12. The staff is friendly and professional, and the space is pristine. Also, they exclusively use OPI -- yay, I'm a fan.”

Misty B. - Hartsfield-Jackson Atlanta International Airport
March 7, 2013

“The neck/shoulder massage I paid for did me very well before my flight. It was $70 for 30 minutes but that seemed beyond fair given that I've had free chiropractic services since May 2010. When I asked for very strong pressure, I definitely got it. Very rarely does someone come anywhere close to my pain tolerance but they did a really good job of working on all the tough spots in my upper back.”

Steve L. - San Francisco International Airport
February 27, 2013

“Killing a few hours at SFO, I thought it'd be fun to get a foot massage and a back/neck massage. For reasonable prices, this cute, clean little spa felt like the perfect place to eat up some time while waiting for my flight.

The foot massage was incredible! I got to sit and wait for my appointment in a massage chair and then enjoyed a nice 10 minute foot rub from a really kind, really quiet man. He was great! I felt totally comfortable and relaxed and I loved the scent of lotion he applied to my feet while he rubbed them. I felt quite relaxed and glad to have asked for this service.”

Katie H. - San Francisco International Airport
March 7, 2013

Best part about early flights...no lines at XpresSpa. Ahhh, heaven. LA bound and ready for it! #woop

Actress Candice Accola of “The Vampire Diaries”
March 7, 2013

STEPHEN. This guy is amazing. He is the martial arts master at massage. If I were famous and were traveling on my tour bus, Stephen would be in my entourage as my full time massage therapist. I make sure my layovers are in Dallas just to stop by here to see Stephen. The best vacation layover. Ever.

Grace Y. - Dallas/Fort Worth International Airport
April 4, 2013

@XpresSpa is my new favorite way to crush a 2 hour delay!

Erin S., Twitter
April 13, 2013

Flight delay in Vegas made slightly less devastating (at @XpresSpa)

Bridget - McCarran International Airport
March 13, 2013

What to do during a 3 hour layover...Manicure? I think yes. Thanks @XpresSpa #duthtulipOPI

Allison G., Twitter
March 21, 2013

Love my @XpresSpa experience at MIA Concourse D! My new puppy will be biting well manicured toes and fingers!

Gailen D., Miami International Airport
April 23, 2013

Great service and massage at @XpresSpa in Dallas. I look forward to checking out other locations.

Laressa W., Dallas/Fort Worth International Airport
Twitter
April 25, 2013

@XpresSpa, my tired convention feet appreciate you! #ATL

Jessika L., Hartsfield-Jackson Atlanta International Airport
Twitter
April 18, 2013

Whomever invented the XpresSpa at airports is a damned genius.

Teena T.
Twitter
April 26, 2013

@XpresSpa is amazing. Thank you for existing. #airportrelaxation

Actress Kirsten Storms (@teenystweeting) of “Days of Our Lives” and “General Hospital”
Twitter
April 28, 2013

@SkySteward @XpresSpa We need these at more airports! Ease the stress of commercial flying :)

Peri D.
Twitter
April 23, 2013


I went to XpresSpa at St. Louis Airport and had a Neck and Back Massage by Leah. She was outstanding! Will you please pass this along to the management team to make sure she gets Kudos for her great work and personal attention she gave me.


She could tell right off the bat I had a headache. My muscles in my shoulders and neck were very tight. She really personalized our 30 minutes together to loosen me up and work on the areas that could best benefit me and my headache pain. She didn’t just give me a routine 30 minute massage and send me on my way. She was very nice.
 

I hope I have time to stop by next Sunday. I just so happen to have two back-to-back Sunday trips through STL.


Kristin G.
May 6, 2013

I went to XpresSpa for a Foot Massage and Back Massage. The service was great. The massage was very relaxing, the masseuse was very professional and friendly. It was a great way to prepare for my 8-hour return flight to Europe. I left my eye-glasses there (maybe because I was too relaxed) and XpresSpa sent them all the way back to Italy by express courier! What great customer service! Highly recommended!

Manny C.
Yelp
May 8, 2013

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