XpresSpa^® Loyalty Program

Membership Card Terms & Conditions

The XpresSpa Membership Program is issued by XpresSpa and may only be used for purchases at participating XpresSpa locations. The accumulated cash rewards can be applied towards purchases of products and services. XpresSpa reserves the right to change membership policies at any time without notice. Membership points and/or cash rewards will remain valid as long as a member’s Membership Program inactivity does not exceed 18 months. Use of the XpresSpa Membership Program constitutes acceptance of these terms.

XpresSpa Membership Points Summary:

1. Membership Points are earned for every dollar spent at an XpresSpa location. Members must provide their name and/or email address to the cashier to receive points.
2. Points are rounded up to the nearest whole number. For example, a merchandise total for a sale of $82.50 will round to 83 points earned for the purchase.
3. Points are not earned on sales tax or gratuities.
4. Points will only be credited retroactively for past purchases if a receipt or proof of purchase is presented.
5. Membership Points and cash rewards cannot be transferred to other individuals.

Redemption of XpresSpa Membership Cash Rewards:

1. Cash Rewards may be used towards the purchase of products or services at XpresSpa locations, but are not redeemable for cash. Cash Rewards are not redeemable online.
2. Members may choose to use a portion of accumulated cash rewards towards a purchase and use the remainder towards another purchase.
3. XpresSpa reserves the right to terminate or modify terms under the XpresSpa Membership Program at any time.

Membership Card FAQs

What is an XpresSpa Membership?

The XpresSpa Membership is a FREE Program that we offer all customers. The program contains your membership account number and records the points you earn from purchases.

What is the XpresSpa Membership Program?

Through the Membership Program, customers earn one (1) point for every dollar they spend on products or services. The points accumulate and generate cash rewards that can be used towards future purchases. Currently, for every 100 points accumulated, a $5 cash reward is earned. Points are awarded prior to tax & tips and are always rounded up to the nearest whole number.

Where can I use my XpresSpa Membership?

XpresSpa Membership can be used at any XpresSpa location. The XpresSpa Membership cash rewards CANNOT be used for online transactions.

Is there any charge for using my XpresSpa Membership?

No, there is no-fee associated with using cash rewards earned in the Membership Program. This free service is offered to XpresSpa customers as a thank you for your loyal business.

Do cash rewards earned in the Membership Program expire?

Earned cash rewards expire if the Membership account remains inactive for a period of 18 months. XpresSpa retains the right to change the terms and conditions at any time.

How can I earn Membership Points?

Membership Points are calculated and added to your account at the time of purchase. You must provide your name and/or email address at the time of purchase in order to earn points. If submitting retroactively, you must provide your receipt number to receive points.

What can I get with my Membership Points?

Points cannot be redeemed for specific items but rather accumulate and generate cash rewards that can be used towards purchases.

How do I check my balance and activity on my XpresSpa Membership?

You may check your Membership balance by entering your account number in the XpresSpa Loyalty page of our website, www.xpresspa.com. You may also visit any XpresSpa location and ask the cashier to check your balance.

Can I get cash back or a refund if I have an XpresSpa Membership cash reward?

XpresSpa will not give any cash for cash rewards earned. The cash rewards must be used towards purchases of products or services at any XpresSpa location.